Email program taking a very long time to approve | Community
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A
Anonymous
April 23, 2014
Question

Email program taking a very long time to approve

  • April 23, 2014
  • 3 replies
  • 1120 views
I am running an email program with an A/B test. I have been waiting for the program to approve for 20+ minuets. The email was supose to go out at 9:15 AM but the system will not approve the program. All it does is spin and say it is approving. I had to stop it and reset it for 9:30 AM and now looks like I will need to reset it yet again for 10 AM.

How long does it take to approve an A/B test program? 
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3 replies

Dory_Viscoglio
Dory_Viscoglio
Level 10
April 23, 2014
Definitely shouldn't take that long. I'd recommend trying another browser, and/or contacting support.
Edward_Masson
Edward_Masson
Level 10
April 23, 2014
Your browser is hanging up, I see this many times.
When its not a browser thing it can be a complex smart list thats taken too long.
A
Anonymous
April 23, 2014
Thank you. I am now been trying to approve this program fopr over an hour. Started at 8:45 AM PST.  I will reach out to support. 
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