Email Program Dashboard - Why 2 numbers/rates? | Community
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A
Anonymous
April 11, 2014
Solved

Email Program Dashboard - Why 2 numbers/rates?

  • April 11, 2014
  • 5 replies
  • 2012 views
Can anyone explain to me why 2 rates/numbers appear for some of the metrics (e.g. click to open, clicks, unsubscribes)? See picture below

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Best answer by
That higher number was the "highest" that the number was in the process of sending the campaign. Seems weird to me too...

5 replies

A
Anonymous
Accepted solution
April 11, 2014
That higher number was the "highest" that the number was in the process of sending the campaign. Seems weird to me too...
A
Anonymous
April 11, 2014
Interesting. Do you know Marketo's reasoning behind showing that? Is there some marketing insight we're supposed to be able to pull from knowing the highest number in the process of sending the campaign vs. the final number/rate?
John_Westley
John_Westley
Level 4
May 28, 2014
I'm curious about this too!

Could the two numbers have to do with the A/B test? The first being the designated sample size and the second being the whole group?
A
Anonymous
June 13, 2014
I've seen the same thing in programs that don't have an A/B test so I'm pretty sure that's not it. Highest at any point during campaign is a really strange (and seemingly useless) metric. Hmmm....
A
Anonymous
June 24, 2014
Hi- This one shouldn't be marked as solved quite yet.
The answer is on 
https://community.marketo.com/MarketoArticle?id=kA050000000LGcRCAW and that's a "zoomed" view because the numbers are so low that Marketo zooms in to help show you more clearly. 

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