Email Program Dashboard - A/B Test View showing different numbers than email performance report | Community
Skip to main content
A
Anonymous
May 25, 2017
Question

Email Program Dashboard - A/B Test View showing different numbers than email performance report

  • May 25, 2017
  • 1 reply
  • 1973 views

For a recent send, the numbers in the A/B Test View (in the program dashboard) were drastically different than the email performance and email link performance reports. Does anyone have any idea why that might be the case?

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    1 reply

    Sujatha_Vutla
    Sujatha_Vutla
    Level 4
    May 30, 2017

    Hi Becky O'Connor

    If I am not wrong the dashboard will shows result of particular scheduled time between send test and send winner. Where as email performance report shows even after the schedule who ever opens the email that shows on email performance report. We can set the date for email performance report but we can not set the particular time. That is the reason you are getting different results.

    Please if I am wrong anyone can correct me.

    Thanks.

    A
    Anonymous
    May 31, 2017

    Hi @Sujatha Vutla​,

    Thank you for your response! That makes sense and checks out when I look at the numbers.

    Best,

    Becky

    Terms & ConditionsAccessibility statement

    Loading footer...