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Ishita_Chawra
Ishita_Chawra
September 15, 2025
Question

Email Performance Report - Lost/Aborted

  • September 15, 2025
  • 1 reply
  • 294 views

Hello!

Is there a filter in smart list to find the people who Aborted the email campaign, similar to opened/clicked/bounced. 

Ref: Email Performance Report - Aborted: Number of emails that could not be delivered and no bounce event was received. An email is automatically termed as Aborted if a response is not received within three days of the email send.

 

Thanks!

1 reply

Michael_Florin-2
Michael_Florin-2
Level 10
September 16, 2025

I have never seen the report column "Aborted", so I dare say it doesn't exist. Interesting piece of documentation though. 

 

No, there is no Smart List Filter on "Aborted". You could try using this combination of filters, but for me, the result is 0.

 

 

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    September 16, 2025
    Yeah what is this thing? It wouldn't make sense for there to be a 3 day queue lifetime as we know it's usually 24h (at most 48h).
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