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A
Anonymous
October 16, 2014
Question

Email Nurture Issues

  • October 16, 2014
  • 3 replies
  • 1100 views

So I setup my first email nurture program. Woohoo. But the nice dashboard isn’t being populated with data? The first email was sent this morning. But it doesn’t show "sent, opens, clicks" or anything really. 
Does it take a while for that to show up / be populated. Or do I have to wait till the last email is sent (that would just be weird) 

There is an "updated" area at the top right and there is no dates there. So i'm not sure what’s going on. I KNOW the first email was sent because I checked my leads activities. So..... thoughts?
 
Also. Why does it say that my content has been exhausted! It was only sent ONCE!? That confuses me! How will the effect my future emails?

Thoughts?

Thanks!
 

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3 replies

Josh_Hill13
Josh_Hill13
Level 10
October 16, 2014
Stephen,

Can you show us a screenshot?

I believe the dashboard is updated overnight because it calculates an index. I wouldn't worry about no data for a day or two anyway with any email campaign.

As for Exhausted, I take it you have more than 1 email in the Stream? Are all the emails activated?
A
Anonymous
October 16, 2014
The engaement score is calculated 72 hours after because you want to give your audience a chance to engage with your content.

Do you only have one piece of content in your stream?

A
Anonymous
October 16, 2014
I have 4 emails. The next will be sent in 2 weeks. Hmmm interesting, you would think they would give you numbers in Real-time (and allow you to be the judge of how long you want to wait for accurate numbers). But I guess I can wait 72 hours...  Here's the screenshot

Thanks guys.
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