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Greg_Jackman
Greg_Jackman
Level 2
December 22, 2016
Question

Email: Mobile vs. Desktop

  • December 22, 2016
  • 1 reply
  • 2149 views

Is there a way to see how many recipients opened an email with mobile? and how mnay opened with a desktop? Thanks.

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1 reply

Devraj_Grewal
Devraj_Grewal
Level 10
December 27, 2016

Hello Greg,

There is. When you pull an email performance report, in the smart list for the report, pull in the filter of "opened email" and select the email in question. Also select the additional constraint of "Is Mobile Device" and toggle between "true" for mobile devices or "false" for any other devices (ex. desktop). You can also bring in the constraint of "Device" if needed.

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