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Peter_1_Kim
Peter_1_Kim
Level 2
December 5, 2013
Question

Email Invalid field reset?

  • December 5, 2013
  • 15 replies
  • 3825 views
Would anyone happen to know if the "Email Invalid' field at the lead record would ever reset back to false whenever the lead's email record was updated accurately? Our Marketo instance is currenty synced to our Salesforce instance and whenever one of our reps was to make an update to a lead's incorrect email address in Salesforce, I was wondering what steps we could take (on an ongoing operational level) to ensure that the same lead's record will now have have 'Email invalid' to be reset to false so that they won't be blocked from any subsequent email campaigns/flows?
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Conor_Fitzpatri
Conor_Fitzpatri
Level 5
February 28, 2014
Hi Guys,

I am trying to implement  the flow Graham mentioned:

Smart List:
  • Trigger - Data Value Changes: Email Address
  • Filter - Email Invalid: is true
Flow:
  • Change Data Value: email invalid -> false
Schedule:
  • run flow every time

However, my flow will not save the step, Change Data Value: email invalid -> false. I select false, let the smart campaign save and when I refresh the page, the value field is blank.

Any ideas on how to fix this?

Thanks,

Conor
A
Anonymous
May 8, 2014
I have the same issue as Conor and just noticed it. The campaign has been running for awhile and had very few members, but for those members the "rollback" to false did not occur since the false data value is not saving.

Any ideas?

Thanks!
Conor_Fitzpatri
Conor_Fitzpatri
Level 5
May 13, 2014
Whitney,

I believe I deleted the flow step and then re-added it to make it save. I'm sorry to say I forgot exactly how I fixed this, but will let you know if I remember.
A
Anonymous
May 13, 2014
Thanks Conor!
A
Anonymous
August 29, 2014
Is there anyway to reset the email address that was marked invalid from a hard bounce? We have a number of email addresses that are correct, but marked 'invalid' because of a hard bounce. SPAM filter???

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