Solved
Email invalid Change Email Create campaign to uncheck "email invalid"
Pretend if you will:
- Lead: Mary Smith's email address has bounced a few times, and has since been marked as "Email Invalid."
- Someone in Sales spots that her email address is wrong, and updates her email address in SF.
- New email address syncs over to Marketo.
Question:
- Now that that record has a new email address... Marketo doesn't automatically recognize this, removing the "Email invalid" status, correct?
- With that "invalid" status "checked," that person will automatically be excluded from future emails (even though they have a new email address, that may work perfectly.)
Correct so far? If not, correct me! :)
If that's correct, is the best way to remedy this to create a trigger flow that is based on :
- Email Invalid is true
- Data Value Changed (email address)
Flow:
Change Data value: Email Invalid = False
Just trying to make sure updates aren't being made... but they're moot because the "email invalid" box remains checked.
- Lead: Mary Smith's email address has bounced a few times, and has since been marked as "Email Invalid."
- Someone in Sales spots that her email address is wrong, and updates her email address in SF.
- New email address syncs over to Marketo.
Question:
- Now that that record has a new email address... Marketo doesn't automatically recognize this, removing the "Email invalid" status, correct?
- With that "invalid" status "checked," that person will automatically be excluded from future emails (even though they have a new email address, that may work perfectly.)
Correct so far? If not, correct me! :)
If that's correct, is the best way to remedy this to create a trigger flow that is based on :
- Email Invalid is true
- Data Value Changed (email address)
Flow:
Change Data value: Email Invalid = False
Just trying to make sure updates aren't being made... but they're moot because the "email invalid" box remains checked.