Email Invalid | Community
Skip to main content
A
Anonymous
April 6, 2016
Question

Email Invalid

  • April 6, 2016
  • 2 replies
  • 1903 views

Hi,

Does anybody know where I could find a list of the criteria that would make a lead's email become invalid?

Thanks

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Dan_Stevens_
Dan_Stevens_
Level 10
April 6, 2016

Have a look here - lots of useful info (including the comments section): Monitoring Email Deliverability: Bounces - Part I

Roxann_McGlump1
Roxann_McGlump1
Level 5
April 6, 2016

Hello Youcef,

The only system requirement for a lead becoming Email Invalid is if the lead is bounced as invalid by the receiving server.  Specifically, if the bounce category on the lead is Category 2.  You can see the bounce category on the lead by double-clicking on the Email Bounce activity in the lead Activity History and viewing the Activity Details.  One of the details will be the bounce category with a numeric value.  Category 1 is a spam bounce and Category 2 is a bounce due to invalid email address.

    Terms & ConditionsAccessibility statement

    Loading footer...