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Duane_Kennerson
Duane_Kennerson
Level 4
March 4, 2019
Question

Email insights anomaly...?

  • March 4, 2019
  • 1 reply
  • 3017 views

How does this happen? I sent 170k emails but 180k got delivered...

Any insight is greatly appreciated.

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1 reply

A
AnkitDu3
Level 6
March 4, 2019

I am not sure, how is this possible but have you tried refreshing the numbers?

Duane_Kennerson
Duane_KennersonAuthor
Level 4
March 5, 2019

Not sure how to do that. I see this but it's greyed out.

A
AnkitDu3
Level 6
March 5, 2019

In that case, please try to change the duration of the email sent and then switch it back to what is was originally. If the number is still not updated please try contacting Marketo support and please do let me know what they reply.

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