Email Insights

Forum|Forum|8 years ago
February 6, 2018
3 replies
2525 views

Hi Guys,

I've got a monthly newsletter send which went out on the 25th of Jan, however for some reason the data is not showing up in my Email Insights dashboard?

I understand the data is delayed 24 hours or so but should be coming through by now. Has anyone had this issue?

Cheers
Dave

Marketo

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J

JDNelson1

Community Advisor

Can you confirm in Marketing Activities that the mailbox icon of this is closed, or still open? It may be that the results of the A/B test are not final yet - ? (side note, I've seen some delays in that status, but haven't correlated it back to Insights, but figure it's worth a shot?)

Dave_Nation3Author

Level 2

Thanks for your response JD. No that doesn't appear to be the problem the mailbox icon is definitely closed.