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Anonymous
February 23, 2017
Question

Email Insights

  • February 23, 2017
  • 1 reply
  • 2047 views

Is there a way to see what email service my emails are being opened with? Ex. Microsoft Outlook, Gmail, Yahoo Mail, etc.

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 4, 2017

Hi JOe,

In the email insight reporting, you can have reporting by device type (desktop, Mobile, Tablet, Other) or device OS (Windows, MacOSX, Android, IOS). But it will not go further.

You could get more details using a tool such as email on acid or litmus.

-Greg

Kristina_Campo2
Kristina_Campo2
Level 1
December 20, 2017

Hi, Greg -

Have you been successful with Email on Acid tracking for Marketo emails? We recently implemented a new master email template with various modules and have not been able to get the tracking to work. If you have been successful in seeing device type reporting with EOA, can you provide any tips/tricks? Any insight would be much appreciated.

Thank you!

Kristina

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