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Jeremy_Nunez
Jeremy_Nunez
Level 2
June 19, 2017
Question

Email Formatting difference Marketo vs. Outlook

  • June 19, 2017
  • 1 reply
  • 1329 views

Hi all,

Does anyone know why when I view my email template as a webpage -- the formatting is completely different than when I open the email in outlook/Gmail? Basically -- the images, line-height between sentences and button padding gets completely distorted in email platforms but not via the web-page view.

Thanks in advance

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1 reply

Justin_Norris1
Justin_Norris1
Level 10
June 19, 2017

@Jeremy Nunez​

Generally speaking, coding emails requires practices that do not apply to coding a web page.

There are a lot of gotchas that sometimes go against best practices on the web - for example, CSS often needs to be in-lined to be fully compatible with different email clients.

I would recommend using a template that has been fully tested across clients for use with Marketo or get a specialist in coding Marketo emails to look at your code.

---

Justin Norris | Perkuto​

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