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Anonymous
August 25, 2014
Question

Email edits in Sales Insight - Does the text-only version update?

  • August 25, 2014
  • 1 reply
  • 770 views
When a SFDC user edits an email in Sales Insight, will those edits also update the text-only version of the email? Or is there an additional action that needs to be taken in Sales Insight to make this update?
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1 reply

Delinda_Tinkey1
Delinda_Tinkey1
Level 5
August 28, 2014
I tested this a few years ago and I believe it did make the updates. You can test for yourself - send (and edit) an email from within sales insight. Then also from within Sales Insight, hit the email tab to see the message you just sent. Click the name of the email to open a preview and then toggle the preview from html to text.
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