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January 30, 2013
Question

Email Deliverability

  • January 30, 2013
  • 2 replies
  • 1239 views
I just sent out my first campaign through Marketo. The campaign was deployed this morning at 10 am EST and so far only 67% of the emails have been delivered, which I find extremely low. 

How come the percentage is so low? We did encounter a high percentage of bounce rates since our list hasn't been emailed in a while, would this be a factor?



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2 replies

January 30, 2013
I would give it 24 hours. You have emails that are still pending on the servers, soft-bounces and hard bounces.

My first question would be where did you aquire the list of contacts from? Was it a purchased list? If so, the emails could be invalid or no longer in use.
January 30, 2013
Kyle,

Marketo does not send all the emails at once either, so you may still have Pending emails. I agree with Sierra that you need to wait up to three days to be sure all the data is complete.