Email - Communication Limits | Community
Skip to main content
D
DeepthiSw
Level 3
February 13, 2023
Question

Email - Communication Limits

  • February 13, 2023
  • 1 reply
  • 1362 views

Hi Team,

 

Please help with this question:

Do operational email affect other emails, For example, if two non operational emails are sent in a week, then an operational one, then another non operational email is sent, will that last email be affected?

 

Currently the email communication limits set is 1/day and 3/week.

So if two non operational emails sent in a week and then an operational one and then another non operational email  - will this last non operational email will be sent ? because already three email/week is sent or limit is only applicable only for non operational emails, the limit ignores the operational email count?.

 

Thanks,

Deepthi.

 

 

 

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
February 13, 2023

Operational emails are not counted towards the daily communication limit counts, so after 2 non-operational email sends earlier in the week and an operational email later in the week would not make that person reach their set communication limit of 3 emails per week. They'd receive the 3rd non-operational email.

 

Terms & ConditionsAccessibility statement

Loading footer...