Email 2.0 Template Issues? | Community
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A
Anonymous
April 6, 2017
Question

Email 2.0 Template Issues?

  • April 6, 2017
  • 3 replies
  • 3857 views

Has anyone seen this happening with their custom Email 2.0 templates?

When we go to drag-and-drop a module all of the content shifts to the side making it impossible to see where it will end up.

If so, thoughts on how to fix it?

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3 replies

Justin_Cooperm2
Justin_Cooperm2
Level 10
April 6, 2017

We're having a networking issue on a couple pods that is causing images to be broken. Should be resolved in the next day. Can you email me anyway so I can make sure that's whats happening in your case?

jcooperman@marketo.com

A
Anonymous
April 6, 2017

Hi Justin,

Just sent you an email. I look forward to your help!

~Jaime

Grégoire_Miche2
Grégoire_Miche2
Level 10
April 7, 2017

HI Jaime,

If this is a custom template you developed, there might be a glitch in the code.

-Greg

Justin_Cooperm2
Justin_Cooperm2
Level 10
April 7, 2017

Yes, we resolved it offline. It was just an issue with how the modules and containers were defined.

A
Anonymous
May 24, 2017

Hi Jaime, I'm having a similar issue. Would you mind sharing how your problem was resolved?

A
Anonymous
May 24, 2017

Moving the container tag to a <td> and the module tags to <table> worked for me. I previously had the container and modules in <table> and <tr>, respectively.

A
Anonymous
June 1, 2017

Hi Christa,

This was the same fix we implemented. Unfortunately, I can't update any of the emails built with the template as it errors out. Hoping you didn't build out as many as we did!

~Jaime

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