Email 2.0 - Some modules don't copy/show in text view

The headline sums it up pretty well. Some of the modules i have created using email 2.0 do not copy/show in text view.

Has anyone encountered this issue, If so were you able to resolve it and how?

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Community Advisor and Adobe Champion

Hi Andy,

Could you confirm Copy to HTML/Automatically update was selected while creating the email?

Thanks

Balkar

A

Anonymous

Hi Balkar,

I can confirm that the option box for 'Automagically copy from HTML' is selected.

And when i unselect it and then click on Copy from HTML button, the module is still not being copied to text.

Community Advisor and Adobe Champion

Hi Andy,

I would recommend contacting support - the text version must be shown if Automatically Copy from HTML is selected.

Looking for more thoughts,

Balkar

A

Anonymous

This was never fixed on my side. I've had to manually copy text versions of emails forever. How about you?

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