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July 7, 2016
Question

EM Starter Templates images issue

  • July 7, 2016
  • 3 replies
  • 2373 views

When I edit images off the starter templates, the images break and don't show up. How come? And how can I fix?

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3 replies

Amanda_Thomas6
Level 8
July 7, 2016

Do you remember the actual template name? Or link to where you got it?

July 7, 2016

Snowbunny specifically for some reason.

Justin_Cooperm2
Level 10
July 7, 2016

This was a P1 networking issue that should have been resolved. Is it still occuring?

By the way, we have an updated drop of templates coming soon that will fix some of the "responsive" issues in the templates.

Cheers,

Justin

July 7, 2016

Fixed, thanks. And looking forward to it!

July 26, 2016

This is happening to me, too - the template is called "Slam Dunk" ....

Justin_Cooperm2
Level 10
July 27, 2016

Your images show as broken in the editor? They shouldn't unless you are using an image hosted on another marketo subscription...

If you aren't seeing images show up, please file a ticket.

July 27, 2016

Thanks Justin - we're definitely only using a single MKTO subscription. I submitted a ticket yesterday and it was escalated this morning, but no updates yet.