Effects of Program Status Change on Default Program v. Email Program | Community
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jleskar
Level 2
August 7, 2020
Solved

Effects of Program Status Change on Default Program v. Email Program

  • August 7, 2020
  • 1 reply
  • 2663 views

Hi All - 

 

I have a Default Email Program (briefcase icon). In this Default Email Program, I have an Email Program (mailbox icon) that is dedicated to an A/B test for two emails to Audience 1. 

 

In this same Default Email Program, I have a Smart Campaign that is sending a single email (NOT part of the A/B test), to Audience 2. In setting up the flow for this Smart Campaign, I need to "Change Program Status" to "Sent."

 

My question is: does that Change Program Status to Sent ONLY APPLY to the recipients of that single email to Audience 2? Or, does it also change the status of folks in the A/B test in the separate Email Program because it's technically part of the same program? 

 

Thanks,

Josh

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Best answer by rachel2-2

It should only apply to the specific program listed in the left half of the Change Program Status flow step - it won't by default also change the status of the sub-program. 

1 reply

R
rachel2-2Accepted solution
Level 8
August 7, 2020

It should only apply to the specific program listed in the left half of the Change Program Status flow step - it won't by default also change the status of the sub-program. 

J
jleskarAuthor
Level 2
August 14, 2020

Thank you! I didn't realize I could select the specific nested program, so the fact that it is a separate option makes me believe you are indeed correct 🙂 

 

Really appreciate it!

 

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