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Ariane_Savvides
Ariane_Savvides
Level 1
April 25, 2019
Question

Edits not being saved?

  • April 25, 2019
  • 1 reply
  • 2108 views

Every time i add new content to an email it doesn't save. Does anyone know why this might be?

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1 reply

K
karanhari-1
Level 7
April 25, 2019

Hi @Ariane Savvides​ ,

After making edits to your email, you need to right click on the email and "approve the draft", for the changes to be saved in the email (As shown in the below snapshot)

Best Always,

Karan Hari

Ariane_Savvides
Ariane_SavvidesAuthor
Level 1
April 25, 2019

thank you @Karan Hari, I've been doing that and I'm still having issues!

K
karanhari-1
Level 7
April 25, 2019

Hi @Ariane Savvides,

Could you kindly elaborate as to what changes are you making and how is it not reflecting? Maybe provide after and before screen shots?

For example - After making the changes, you are clicking on "Approve Draft", and then you right click on the email and send your self a sample - Are the changes still not getting reflected?

Best Always,

Karan Hari

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