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OmkarKa4
Level 2
April 29, 2026
Question

Editing HTML in Email

  • April 29, 2026
  • 1 reply
  • 39 views
Error

I am trying to edit the code inside an email but when trying to save i am getting this error, i recently used this feature to edit background color and text for other email but same template and had no issues, is there any new update why i am not able to do this. ps: i am able to edit the template but not the asset when cloned from the template.

1 reply

Disha_Goyal6
Community Advisor
Disha_Goyal6Community Advisor
Community Advisor
April 29, 2026

Hi ​@OmkarKa4 , this issue typically occurs when you don't have the necessary permissions to update the code. To check your permissions, navigate to **Admin → Users & Roles**, then click on your username to review your assigned permissions. If you don't have admin access, you'll need to reach out to your admin to have the appropriate permissions granted.

BlaneMcMichen-1
Adobe Employee
BlaneMcMichen-1Adobe Employee
Adobe Employee
April 29, 2026

I am assuming that you are using the Email 2.0 Editor and not the new email designer.  

  • NOTE: Once you edit the email code, you break the relationship with the email template and the modules fail to work.
  • There have not been any email editor changes.
  • This appears to be a permission issue.
    • If you cloned the email that already had code edited it is an orphaned email so this may be outside or missing the role permissions 
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