Editing Email (Online Version) After Sending | Community
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Eitan_Rapps1
Eitan_Rapps1
Level 4
November 1, 2016
Solved

Editing Email (Online Version) After Sending

  • November 1, 2016
  • 1 reply
  • 3693 views

I launched an email and it was already delivered.

After we found a mistake and want to fix for the online version (seen when clicking on the link).

I haven't found a way to do this - is it possible?

Thanks.

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Best answer by Stijn_Heijthuij

Have you tried creating a draft without unapproving the email?

The online version is generated using the Email ID. If you edit the email and approve it this should show the newer version in the 'View Online' link.

You don't need to unapprove an email to create a draft and approve that draft.

1 reply

Stijn_Heijthuij
Stijn_Heijthuij
Level 6
November 1, 2016

Hi Eitan,

Simply approving the email after the changes were made didn't work?

Eitan_Rapps1
Eitan_Rapps1Author
Level 4
November 1, 2016

Hi Stijn,

In my question the email is already delivered.

I can't unapprove the email to edit it because once the email is sent, Marketo does not allow me to disconnect it from the program. (Typically an email that is linked to a program can't be unapproved until it is unlinked).

Eitan Rapps
Stijn_Heijthuij
Stijn_HeijthuijAccepted solution
Level 6
November 1, 2016

Have you tried creating a draft without unapproving the email?

The online version is generated using the Email ID. If you edit the email and approve it this should show the newer version in the 'View Online' link.

You don't need to unapprove an email to create a draft and approve that draft.

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