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May 20, 2013
Question

edit to field the leads name shows

  • May 20, 2013
  • 2 replies
  • 650 views
Is there a way to edit the to field so that a lead's name shows up instead of their email in their to field? 
enter Jon Smith <jsmith@smithinc.com>, so they see to: Jon Smith instead of to: jsmith@smithinc.com
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2 replies

May 20, 2013
It looks like our Exchange client is automatically doing this with email from Marketo with only myname@mydomain.com as the email address.  My Yahoo and Gmail clients, don't automatically do this (no active directory like Exchange), but a few of the emails do have my display name rather than my email address, but I don't believe that Marketo has a way to configure this.  You should submit an idea for Marketo to provide an option for sending the display name along with the email address.
May 21, 2013
Thank you.