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nickwkennedy
Level 1
April 30, 2026
Question

Dynamic Chat: Microsoft Teams Integration

  • April 30, 2026
  • 1 reply
  • 17 views

For companies who are Microsoft Teams users instead of Slack, having an integration to Teams would be extremely helpful to notify sales agents of incoming live chats.  

    1 reply

    bamukher
    Adobe Employee
    bamukherAdobe Employee
    Adobe Employee
    April 30, 2026

    ​@Sreekanth_Reddy Is there a way to do that today or is it on the roadmap? 

    Thanks for sharing that idea, ​@nickwkennedy !

    Badsah Mukherji | Product Management, CX Enterprise - B2B Customer Journeys (Marketo Engage, AJO B2B) | Adobe, Inc.
    Sreekanth_Reddy
    Adobe Employee
    Sreekanth_ReddyAdobe Employee
    Adobe Employee
    April 30, 2026

    thats a great feedback! This capability doesnt exists today, we definetly have teams under consideration.

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