Dynamic Chat Conversation Forms - Book Meeting - Update Pop-Up Window Text | Community
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lorie_witmer4
lorie_witmer4
Level 2
July 13, 2026
Question

Dynamic Chat Conversation Forms - Book Meeting - Update Pop-Up Window Text

  • July 13, 2026
  • 5 replies
  • 168 views

I would love to be able to edit the headline and body copy for each pop up window in the flow of the Book at Meeting.

Window 1 - blank white pop-up (needs to edit copy please wait while we load calendars...something to that effect, can be editable (would also love some icons that have movement… show calendar or hour glass)...
Window 2 -Headline and body copy - retrieving calender

Window 3 - Shows calendar and rep availability
Window 4 - Confirmation

Right now the header that is editable shows up the same on all 4 pop-up windows above, not a great experience for user.

      5 replies

      SanfordWhiteman
      SanfordWhiteman
      Level 10
      July 14, 2026

      Good to have some visual accompaniment to show these 4 areas — I don’t see what I’d refer to as 4 “windows” in the booking process.

       

      (Also, I’d hope the loading phase isn’t long enough that it needs an hourglass? For me w/a Gmail account, it’s so fast that any waiting indicator would just be a blink.)

      lorie_witmer4
      lorie_witmer4Author
      Level 2
      July 14, 2026

      ​@SanfordWhiteman I uploaded images for the 4 windows showing the only header option I have to edit in the Dynamic Chat Conversational Forms.

      lorie_witmer4
      lorie_witmer4Author
      Level 2
      July 14, 2026
      Window 1 - Blank Pop Up


       

      Window 2 - Adds header but waiting for calendar to load

       

      Window 3 - Calendar Loaded
      Window 4 - Confirmation (shows the same header throughout the experience)


      Here are the visuals of the book a meeting experience, in Dynamic Chat Conversational forms I am not able to edit the header in each of these windows which is what I am requesting.

      EllenSchwier
      User Group Leader
      EllenSchwierUser Group Leader
      User Group Leader
      August 7, 2026

      I actually removed the title for this reason. There isn’t a single statement that works across the whole experience. As long as someone knows the next screen will let them book a meeting, I figure the title is not needed.

      SanfordWhiteman
      SanfordWhiteman
      Level 10
      July 14, 2026

      Thanks for that. Does seem like bringing up the calendar is slower in Conversational Flows than in Dialogues, which is weird.🤷

       

      In any case, those headers can all be customized using JS, though it’s something for an experienced dev (if I have the time I’ll blog about it, but my backlog is full right now!). I agree that having as much as possible be UI-configurable would be better.

       

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