Question
DupeCatcher blocking sync
So I tried searching this, but the only similar thread I could find was between 2 and 3 years old so I figured I'd create a new one.
We have DupeCatcher, an AppExchange app meant to prevent sales from entering in duplicate leads.
However, in testing some functionality on my own personal lead record I noticed it is causing some issues. Here is the process that happened:
Does anyone else use DupeCatcher and have a way around this issue?
Thanks
We have DupeCatcher, an AppExchange app meant to prevent sales from entering in duplicate leads.
However, in testing some functionality on my own personal lead record I noticed it is causing some issues. Here is the process that happened:
- I manually created myself as a lead in SFDC with my information
- I went on our website to fill out a form to test some fields
- I noticed SFDC was not updating with the new data, so I went into my Activity Log. I noticed DupeCatcher giving an error that was blocking the sync because of a potential duplicate record (the one I created manually)
Does anyone else use DupeCatcher and have a way around this issue?
Thanks