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A
Anonymous
August 28, 2017
Question

Drip Campaign: Skip First Email in Stream

  • August 28, 2017
  • 1 reply
  • 4529 views

Hello!

I have a drip campaign with multiple streams (4 to be exact).

I am adding a list of tradeshow attendees to one of my streams, but I would like them to skip the first email in the stream.

Is this possible to do this without creating a additional stream? I'm hoping it is possible with a smart campaign, just in case I'm asked to do something again in the future.

Thanks in advance!

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1 reply

David_Gaible
David_Gaible
Level 5
August 28, 2017

Hi Kate LeCornu​,

If you embed the first email within a program (and put that program into the stream), you can use a Smart Campaign to make the leads members of the program before entering them into the stream. Leads that are already members of the program will skip the program and go to the next piece of content in the stream.

More details: Engagement Program Content and Skipping Programs

A
Anonymous
August 28, 2017

Thanks, David.

Since my drip campaign is already live, if I add the program to the stream (I already have my emails in programs, but added just the email to the stream, not the program), then will it resend that email to the current members?

Grace_Brebner3
Grace_Brebner3
Level 10
August 28, 2017

Hey Kate LeCornu​ - David's definitely got the right track here.

To avoid that email being resent to those who have already been send it, you can set the rules of the smart campaign within the nested program you create to exclude anyone who has either received that email already or who is from the tradeshow.

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