Drip and nuture - smart list filter problematics | Community
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Lizzie_Boyes
Lizzie_Boyes
Level 2
November 22, 2018
Question

Drip and nuture - smart list filter problematics

  • November 22, 2018
  • 2 replies
  • 4714 views

Hi there,

I am doing a drip and nurture but the list isn't pulling in the right numbers.

The issue is using so many filters and I haven't used this many before.

I used this logic: ((1 and 2 and 3 and 4 and 5 and 6 and 7) or (8 and 9 and 10 and 11 and 12)) and 13 and 14 and 15 and 16

15. Segment is specific to my company - should pull in 228,306

16. member of smart list should pull in 64546

Currently the number is pulling: 18881 existing people when it should be more.

Please can someone let me know if these filters are right? I used this logic: ((1 and 2 and 3 and 4 and 5 and 6 and 7) or (8 and 9 and 10 and 11 and 12)) and 13 and 14 and 15 and 16

Thanks.

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
November 22, 2018

You'll need to move this question to Products​. "About" isn't a support space. Move link will be at the right.

Gerard_Donnell4
Gerard_Donnell4
Level 9
November 22, 2018

If you are using the logic ....15 and 16 then that means that people have to be in both (15 Segment and 16 Smart List). I'm guessing you need a final pair of parenthesis "And (15 OR 16)".

This means that as well as all the logic before it the person has to be on one of these two lists. At the minute you are checking that they are on both lists which is what is reducing your number.

    Lizzie_Boyes
    Lizzie_BoyesAuthor
    Level 2
    November 22, 2018

    Thank you for your help. Will let you know how I get on.

    F
    Adobe Employee
    falvaresAdobe Employee
    Adobe Employee
    November 22, 2018

    Hey Lizzie,

    If you are seeing a massive drop off, I would suggest breaking down your smart list and add the filters one by one to see where the drop off happens.

    Thanks

    Floyd

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