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Suzy_Veilleux
Level 2
January 17, 2019
Question

Domain is set up but not showing up as a Branded Domain

  • January 17, 2019
  • 1 reply
  • 1495 views

I have verified that a domain is set up appropriately but it is not yet showing up as a branded domain that we can use in an invitation that we're getting ready to send out.    I'm thinking I'm missing a step that would add that to the list of domains to choose from.   Can someone point me in the right direction on what I need to do to make that domain available within the email set up?

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1 reply

Josh_Hill13
Level 10
January 17, 2019

Admin > Email > Branded domain

you need to add it after the CNAME is setup on your DNS.


If it still doesn't work, ask Support. Recently had a misconfiguration on that due to HTTPS issue.

Suzy_Veilleux
Level 2
January 17, 2019

I knew it was something easy!  Thanks for pointing me in the right correction!!