Skip to main content
A
Anonymous
November 3, 2016
Question

Dollar signs in front of tokens

  • November 3, 2016
  • 2 replies
  • 5628 views

Hi, has anyone had issues putting a dollar sign in front of a token? For one particular email, the token was working properly but for some reason now the value in the email is just displayed as "}" instead of the value populated in the field. Also, the value is populated correctly and everything on the field because when I remove the dollar sign it pulls in the number.

I have it in my email template as: ${{ }}

Any help here would be appreciated. Thanks!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

2 replies

Jim_Thao7
Jim_Thao7
Level 8
November 29, 2016

I believe this is an issue with the email scripting.  Although you're not using email scripting, email scripting reserves these characters for use in Marketo.

Instead, use the HTML escape code instead of the $: <span>&#36;</span>

    A
    Anonymous
    November 29, 2016

    Thanks Jim, this is really helpful and is a good short term solution! It still seems weird that it worked totally fine for months and then suddenly stopped working in our templates...especially since these are just text tokens.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    November 29, 2016

    I can't repro this.  It's inevitable that there could be a delimiter collision (that's what it's called when it isn't clear whether a character is special or not) but this particular structure ${{lead.token}} doesn't trigger it on my primary instance.

    It's true, like Jim said, that Velocity is used whether or not you add your own VTL tokens. I've found that some instances have a different order-of-operations than others, unfortunately, so the same text can be parsed different ways when you count the whole Marketo userbase.

    Merrisa_Brown
    Merrisa_Brown
    Level 2
    May 23, 2017

    Hi all,

    I'm having this same issue, but the HTML escape code isn't working. When I put it in in the HTML editor, it's automatically converted to a dollar sign, and then I have the same issue. Has anyone come up with a solution since the months since this was originally asked? Thank!

    -- Merrisa

    A
    Anonymous
    May 23, 2017

    Hey Merrisa,

    My workaround has been to tokenize the "$" as well in the email.  So something like {{my.Dollar Type}}{{my.Dollar Amount}}, where Dollar Type is a "$" and Dollar Amount is the amount.

      Terms & ConditionsAccessibility statement

      Loading footer...