Does Marketo sync SFDC contacts that are inactive? | Community
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A
Anonymous
July 15, 2014
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Does Marketo sync SFDC contacts that are inactive?

  • July 15, 2014
  • 2 replies
  • 1316 views
We are cleaning up our SFDC instance before syncing with Marketo. As part of this, we will be updating old/erroneous contacts as invalid. I don't want those syncing with Marketo.

Can you tell me if Marketo syncs SFDC contacts that are inactive? If that is the default, is there a way to make sure inactive SFDC contacts are not synced?
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Best answer by
Marketo syncs all contacts. If you want to block them, you could edit your SFDC Marketo profile to not "see" the inactive contacts, then they wouldn't sync. 

2 replies

Josh_Hill13
Josh_Hill13
Level 10
July 15, 2014
If the SFDC record is updated, Marketo will resync this record.

What is "inactive" defined as? A better way is to do this in Marketo or to delete these records in Marketo AFTER you finish your update.
A
Anonymous
Accepted solution
July 15, 2014
Marketo syncs all contacts. If you want to block them, you could edit your SFDC Marketo profile to not "see" the inactive contacts, then they wouldn't sync. 
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