Does Forward to a Friend work with Sales Insight emails?

Forum|Forum|13 years ago
January 11, 2013
7 replies
1236 views

I added the Forward to a Friend link in a Marketo Sales Insight email template that I sent via SFDC to myself. When I clicked the Forward to a Friend link, a browser window was opened with the message "Cannot get email content- Email could not be found16978". Does this feature only work with MLM emails?

Marketo

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Anonymous

I thought that happened to me a couple of times, but then I waited until the message popped up. Not sure if it's SI specific.

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Anonymous

I'll try it a third time and wait even longer :0(

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Anonymous

I know that there was a bug where if you clicked "View as a web page" the Forward to a Friend link was displayed even if it wasn't in the original email. Could it be that this is happening because I don't have "View as a web page" enabled on that Sales Insight email?

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Anonymous

I tried this with and without "View as web page" in both MSI and MLM emails and the Forward as a Friend link worked only when sent via MLM. I'll submit a suggestion that this work for MSI emails as well.

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Anonymous

I agree, same experience here. Please keep me posted on what they say.

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Anonymous

I recently checked with Support and was told F2F and View as Webpage are not supported in Sales Insight emails. I haven't heard back on whether this is planned functionality and when.

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Anonymous

Please vote for this idea - Does anyone know if this is supported with the Outlook plug-in?

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