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October 5, 2016
Question

Does email editor 2.0 encode characters differently?

  • October 5, 2016
  • 2 replies
  • 1327 views

We frequently download the HTML of our emails and run it through Microsoft VBA to create and outlook template (oft). Since the change to 2.0, any emails that are converted into .oft files change all the standard grammatical characters into whacky characters (for example: It's > It’s  and "Low" > “Low” ).

I first checked to ensure its not Outlook, as any 1.0 emails we still have up still convert to oft's just fine. I then checked our templates, and they have the same meta information and charset=UTF-8 value, etc. Our HTML to .oft process is still exactly the same, just with different results depending on if it was a 1.0 or 2.0 generated email.

Has anyone else notice this problem or have an idea where I can start?

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2 replies

Grégoire_Miche2
Level 10
October 6, 2016

@Justin Cooperman​,

Another one for you

-Greg

November 9, 2016

I am experiencing the same thing and also finding that buttons with embedded links to the reg page don't work unless the recipient holds down the CTRL key and clicks.

this is not good!