Does Deleting a User Affect Programs? | Community
Skip to main content
A
Anonymous
March 31, 2014
Solved

Does Deleting a User Affect Programs?

  • March 31, 2014
  • 4 replies
  • 1642 views
We need to delete old users from our instance. Will anything be affected by this action (e.g. reports, programs, etc.)?
    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    Best answer by Josh_Hill13
    Do you mean Marketo Users or Leads?

    Deleting Leads will affect results.

    Deleting a Marketo User should not impact reports - I'm wondering in what situation you experienced that Jeff? If your filters include a User or a SFDC User, that could affect things.

    A better way to remove a Marketo User is to just give them a blank Role - they will be unable to access anything after login.

    4 replies

    A
    Anonymous
    March 31, 2014
    From my experience deleting a user does impact reporting. I would be careful about which leads you delete and do some testing on specific report types that you are concerned about to make sure they aren't impacted. Obviously my suggestion would be to not delete old users but to possibly mark them as suspended if you don't want to communicate with them any further. 
    Josh_Hill13
    Josh_Hill13Accepted solution
    Level 10
    March 31, 2014
    Do you mean Marketo Users or Leads?

    Deleting Leads will affect results.

    Deleting a Marketo User should not impact reports - I'm wondering in what situation you experienced that Jeff? If your filters include a User or a SFDC User, that could affect things.

    A better way to remove a Marketo User is to just give them a blank Role - they will be unable to access anything after login.
    A
    Anonymous
    March 31, 2014
    Josh you are right, i was thinking leads but typing user. THanks for keeping me honest :)
    A
    Anonymous
    March 31, 2014
    Users, not leads.

    Thank you, Jeffrey and Josh! I was already setting users to blank roles. I would rather delete altogether if it won't cause any issues, but I can keep them blank.
    Terms & ConditionsAccessibility statement

    Loading footer...