Do tokens work in RTP campaigns? | Community
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March 23, 2015
Question

Do tokens work in RTP campaigns?

  • March 23, 2015
  • 2 replies
  • 2772 views
If I add tokens to RTP campaigns, will they work? For example I'd like to create a campaign that says:

Welcome back [first name] [last name],
Here's a new webinar...

I have created a segment where first name and last name fields are not blank, but I don't know if this works in campaigns or not?
 
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2 replies

March 23, 2015
Hi Paul,

We currently do not support using tokens in RTP campaigns, but it does sound like a great use case.

I'd recommend you to submit it as an idea here and I will make sure this request gets to our product team.

Thanks,

Yanir.
Jessica_Ruffalo
Level 4
January 23, 2016

Yanir, Is this still the case where RTP doesn't support Tokens?

January 25, 2016

Unfortunately yes. You still cannot use tokens in RTP except for the company name.

You can use the token ${companyName} in the RTP campaign editor, which will display the visitor's organization name based on his/her IP.

@David Myers​, can you please advise if this is somewhere in the roadmap?

see:

Mathangi_Sriniv
Level 2
February 21, 2018

You can now insert tokens into Web Campaigns! We currently Support Lead and Company tokens,

(Underneath Verdana)