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V
Vinodhini_Rajen
Level 2
April 17, 2019
Question

Do Not Track - Support

  • April 17, 2019
  • 1 reply
  • 3713 views

Hi All,

I have enabled 'Do Not Track" Browser Support - Support'. How it is working or behavior?

For example:

I have added Munchkin tracking in our external web site. If we run the web site, how it is behaving?

Is there showing any popup or warning message for whether do need track inside marketo like that?

If anyone knew this process, please provide the explanations.

Thanks,

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
April 17, 2019

No.

All this does is allow someone who set their browser to "Ask websites not to track me" then munchkin will quietly not track that person. There is nothing to do and it shows nothing.

There is also a manual "opt out" munchkin link that you can use as well. Search here or on docs.marketo.com for that info. That might be closer to what you see when people have the pop up with "Do you accept cookies" which may also have add'l info on who opted out/not.

V
Vinodhini_RajenAuthor
Level 2
April 22, 2019

Hi,

That's mean if we set browser settings as 'Send a "Do Not Track" request with your browsing traffic', then only Marketo munchkin it won't tracking?

So, what exactly doing Marketo 'Do Not Track - Browser Request' - Support/Ignore? - can you provide the details?

Thanks,

SanfordWhiteman
SanfordWhiteman
Level 10
April 22, 2019

That's mean if we set browser settings as 'Send a "Do Not Track" request with your browsing traffic', then only Marketo munchkin it won't tracking?

The accurate way of putting it is "Marketo will discard the tracking pixel requests from the Munchkin JavaScript library".

It's not that pageview and click tracking will not appear to be happening on the client side (the end user's browser). It's that the Marketo server sees the DNT header (DNT: 1) and then knows it shouldn't save the traffic to the database.

Because client behavior cannot be controlled by DNT, it's not sufficient to assure people that they're not being tracked, even if it is technically effective.

See this post: What “Do Not Track” really does (and what it doesn’t)

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