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Elien_Vander_Cr
Elien_Vander_Cr
Level 2
March 13, 2017
Question

DKIM public key did not match DNS record

  • March 13, 2017
  • 1 reply
  • 5002 views

Hello,

When checking the DNS record of DKIM, Marketo reports that the public key does not patch the DNS record.

However, every DKIM/DNS checker we've tried returned a success.

Is there anything we're overlooking? Has anyone else encountered this behaviour before?

Thanks in advance.

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    1 reply

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    March 13, 2017

    Hi Elien,

    This questions should be posted into "products". "Community help" is for questions about the community itself.

    You are providing too little info for us to be able to help you. We would need to know the domain and subdomain (anyway, this is public information as it is spread worldwide through DNS ) and screenshots of the domain and error in Marketo.

    -Greg

      Elien_Vander_Cr
      Elien_Vander_CrAuthor
      Level 2
      March 13, 2017

      Attached you can find the necessary screenshots and error message.

      Thanks for your help!

      SanfordWhiteman
      SanfordWhiteman
      Level 10
      March 13, 2017

      Elien, can you move this to the correct place Products​ like Greg said?  I don't want to leave an answer in the wrong place as it will not be helpful to future searches.

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