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A
Anonymous
June 24, 2015
Question

DKIM Configuration Error

  • June 24, 2015
  • 1 reply
  • 1990 views

Why: DKIM information for ArezzoSky.com is not configured correctly in the domain's DNS record

What to do now?

Contact your IT resource that maintains the DNS record for ArezzoSky.com. Ensure that the DKIM Host and TXT values are configured correctly, referring to Marketo documentation if needed.

I am getting above mentio error does anyone know how to solve it.

Regards,

Abhi

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
June 24, 2015

See docs.marketo.com and DKIM.

You can configure this in Admin > Email > DKIM. So something must be off.

A
Anonymous
June 24, 2015

Note: you cannot "configure" DKIM via Marketo.  This has to be done via your IT/DNS owner.  You can get the TXT value and the Host record frpm the admin and you should be set.  Once obtained  you need to send them both do the people/departments above to add the following syntax:

m1._domainkey.YOURDOMAIN.YOURTLD

v=DKIM1;k=rsa;p=YOURLEY

Once one it should be a case of set, and wait for TLL/Propagation

Josh_Hill13
Josh_Hill13
Level 10
June 24, 2015

Yes, I meant you have to do part of this in the Admin section.


It sounds like he did not setup DNS or it is wrong.

Set up SPF and DKIM for your Email Deliverability - Marketo Docs - Product Docs

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