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sophie_9
Level 1
January 22, 2021
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Displaying different responses based on what a user inputs into a marketo form

  • January 22, 2021
  • 1 reply
  • 1479 views

We would like to offer a free service to people, however, they have to meet a certain criteria to qualify. 

 

Therefore i am wondering is it possible within a Marketo form that if they select an answer that does not meet our criteria, instead of them submitting the form and us having to go back to them, we are able to populate on the screen / in the form immediately a message explaining they do not meet the criteria. And if the user does meet the criteria then they can continue to complete the form.

 

Many thanks

 

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Best answer by SanfordWhiteman
Therefore i am wondering is it possible within a Marketo form that if they select an answer that does not meet our criteria, instead of them submitting the form and us having to go back to them, we are able to populate on the screen / in the form immediately a message explaining they do not meet the criteria

You sure can. The complexity of the build depends directly on the complexity of your criteria.

 

If you're interested in only one field (like a single Select) you can use Marketo's built-in Visibility Rules feature (see the docs) to control the visibility of a Rich Text block based on the value of the field. That Rich Text can say, "Sorry, you do not qualify for our service." etc.

 

If there are multiple fields that need to be consulted to determine if they qualify, you would need to add some Forms 2.0 JS.

 

 

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
January 22, 2021
Therefore i am wondering is it possible within a Marketo form that if they select an answer that does not meet our criteria, instead of them submitting the form and us having to go back to them, we are able to populate on the screen / in the form immediately a message explaining they do not meet the criteria

You sure can. The complexity of the build depends directly on the complexity of your criteria.

 

If you're interested in only one field (like a single Select) you can use Marketo's built-in Visibility Rules feature (see the docs) to control the visibility of a Rich Text block based on the value of the field. That Rich Text can say, "Sorry, you do not qualify for our service." etc.

 

If there are multiple fields that need to be consulted to determine if they qualify, you would need to add some Forms 2.0 JS.

 

 

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