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February 9, 2016
Question

Discrepancies in Clicked Links

  • February 9, 2016
  • 2 replies
  • 1438 views

When I view my dashboard for and email program the number of clicks does not match the total number of clicks that is shown when I pull the Email Link Performance report? The clicked links on the report is almost double what my dashboard is saying. Why is there a difference in these two numbers?

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2 replies

Josh_Hill13
Level 10
February 9, 2016

This is a well known issue. Please do a search on the forum.

February 9, 2016

Hello Kelsey Rassa

Here's a previous discussion on this where you will find the answer : Dashboard view click number differs from click report number

February 9, 2016

Thanks!