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Jaimi_Luckett
Jaimi_Luckett
Level 1
December 21, 2017
Question

Disabling Revenue Explorer Sync

  • December 21, 2017
  • 1 reply
  • 2190 views

Hi all!

I am trying to clean up fields in the Marketo instance colleagues and I inherited from a previous employee. We have 320 active fields, so you can see the clean up need I have a bunch of fields that have Revenue Explorer Sync enabled. And I want to disable this so I can hide the field. I found this support article, but when I view the Admin tab (and I have full admin rights), I don't see the Revenue Cycle Analytics....what am I missing? :/ Thanks in advance!

Sync Custom Fields to the Revenue Explorer - Marketo Docs - Product Documentation

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1 reply

Chris_Johnston
Chris_Johnston
Level 6
December 22, 2017

RCA is an additional fee. Perhaps you had it and now don't pay thus you aren't seeing the tab?

Josh_Hill13
Josh_Hill13
Level 10
December 26, 2017

Sounds right.

But 320 fields isn't that much. I believe 400 are standard out of the box. The part you care about is if they are all syncing to CRM. Again, 320 minimal, so is this a real exercise?

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