Duplicate
Disable Tracking for Internal Activity
The Marketo app for outlook has been tracking the activity of the individual sending the emails in addition to the person receiving.
Examples of when marketo tracks senders activity and shows the email as being opened:
Scrolling through sent emails, simply pressing the down arrow key
Adding emails to salesforce through SF's outlook application
The marketo app should only track the activity of the individual receiving the email.
Examples of when marketo tracks senders activity and shows the email as being opened:
Scrolling through sent emails, simply pressing the down arrow key
Adding emails to salesforce through SF's outlook application
The marketo app should only track the activity of the individual receiving the email.