Difference in Mobile Text Size in Email Templates - with and without images | Community
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Kristin_Masliuk
Kristin_Masliuk
July 30, 2019
Question

Difference in Mobile Text Size in Email Templates - with and without images

  • July 30, 2019
  • 1 reply
  • 1661 views

Hi. 

We've built custom email templates in Marketo and have been optimizing the mobile view for a few months. We are finding that the text size is significantly smaller on mobile devices when we include an image above the body copy. The size of the copy in the email is perfect when no image is included. The template also works great on desktop. The two factors we are looking at include images and mobile. 

Hoping to hear if anyone else has had this issue and how they have solved it. 

Thanks! Kristin 

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1 reply

Grace_Brebner3
Grace_Brebner3
July 31, 2019

Hey Kristin,

There's a number of things that could be causing this, we'll need you to supply the code (w/syntax highlighting please!) for your email along with screenshots of what the email does look like, vs what it should look like. 

If you can specify what email clients + devices you're looking at that would also be helpful.

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