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Nelson_Cabrera
Level 2
April 20, 2015
Question

Device Breakdown

  • April 20, 2015
  • 2 replies
  • 1834 views
I figured how to create a smart list to see which device someone used to view an email (Desktop, mobile, tablet...) however i have to create a seperate smart list for each type of device. I could just set the constraint to where device field "is not empty" and get a listing of all the devices in one view. However, when I do that and I try to display the field "Device" in the results page by editing the default view I don't see that we can display that field. Is this a short coming of Marketo or am I missing something? 
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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
April 21, 2015
I think you're right. Maybe open an Idea to fix this.  I don't really find Marketo's web analytics useful when it comes to devices or browsers -- not its strong suit.
Josh_Hill13
Josh_Hill13
Level 10
April 21, 2015
You cannot see this breakdown all in one view like that. It's a real shortcoming and I bet there's an idea already.
What you CAN do is go through the counts one by one, device by device, OS by OS. Painstaking, but might be necessary.
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