Design Studio: When I grab images from the web, the files are showing as a question mark logo | Community
Skip to main content
A
Anonymous
February 3, 2015
Question

Design Studio: When I grab images from the web, the files are showing as a question mark logo

  • February 3, 2015
  • 14 replies
  • 3631 views
When I grab images and drag them inside the WYSIWIG Editor, it doesnt show the actual images instead, it shows that it's an uknown image. Tried on a few machines and does the same thing.

Any ideas?
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

14 replies

Show previous replies
SanfordWhiteman
SanfordWhiteman
Level 10
February 4, 2015
So again, what is the exact page you are getting this image from? 
A
Anonymous
February 4, 2015
@sanford

Pulling the image from our company's website: www.retailnext.net
Tara_Petre
Tara_Petre
Level 4
February 4, 2015
Hi Herb, 

I have had sporadic issues with importing PNG files as well.  When this happens, I change the file from a PNG to a JPEG or other format, change the file name and re-upload the image to the design studio.

Hope this helps.

Tara
SanfordWhiteman
SanfordWhiteman
Level 10
February 4, 2015
@Herrb I know it's from that site but I want the actual page from which you are dragging the images -- to see if there is something non-public or rewritten about the images when I get them from there.
Terms & ConditionsAccessibility statement

Loading footer...