Delivery rate is 100% on RCE | Adobe Higher Education
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Itay_Billet4
Itay_Billet4
Level 8
July 16, 2018
Beantwortet

Delivery rate is 100% on RCE

  • July 16, 2018
  • 1 Antwort
  • 2548 Ansichten

Hi All, we're trying to analyze our email delivery rate and we tried to see the results via the RCE. Seems like the "sent" and "delivered" are identical, although when running a regular email report we do see a lower delivery rate.

Any reason why it would be?

Thanks!

Itay

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Itay_Billet4

Hi @Josh Hill​, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.

1 Antwort

Josh_Hill13
Josh_Hill13
Level 10
July 16, 2018

RCE looks mostly at the Lead counts instead of email counts, so there are some subtle differences there. Perhaps @Mike Reynolds​ can shed more light onthis?

Maybe you deleted people who weren't delivered?

Itay_Billet4
Itay_Billet4AutorAntwort
Level 8
July 23, 2018

Hi @Josh Hill​, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.

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