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A
Anonymous
September 14, 2017
Question

Deliberate Duplicates

  • September 14, 2017
  • 1 reply
  • 1162 views

Hey All,

I have a question to pose to the community.... have any of you dealt with deliberate duplicates in Marketo? I know there have been several posts about this - I have trawled through most of this but I don't want to de-dupe records as these are duplicates on purpose.

  • We are going to have deliberate dupes come in from Salesforce and they are going to be assigned to different lead partitions and are marketed to in different workspaces - all good.
  • They are marketed to by different brands and their domains are different - so our munchkin code has URL parameter 3 assigned to it, so the web activity is assigned to the correct record - all good.
  • Email activity is assigned to the correct record - all good.
  • Form activity - is there a way to ensure that the correct record is assigned the form fill activity?

Thanks!

Katie

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
September 15, 2017

A lot of this is in those posts and docs.

Forms - not sure you can guarantee this given the rules around dupes, record creation date. How would you know which one to attach it to with unique API code?

A
Anonymous
September 18, 2017

We were hoping to add an additional identifier, rather than just email, to match a form fill to a person.

Our duplicates are coming from a different brand, so in a perfect world the situation would be:

if form fill is for brand A, assign to person@company.com with Brand = brand A.

if form fill is for brand B, assign to person@company.com with Brand = brand B.

I'm not sure what you mean by unique API code. How does that work?

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