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A
Anonymous
November 11, 2014
Question

Deleting Emails from Cloned Program

  • November 11, 2014
  • 2 replies
  • 1336 views
I have cloned a nurture program as I have a campaign for several different languages. I am not trying to delete the emails that are already there to add the different language email in. I have deleted it from the stream but I keep getting a message saying it's in use and cannot be deleted.

Can anybody help please?

Thanks 
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2 replies

A
Anonymous
November 11, 2014
I am trying to delete the emails that are already there sorry. 
Dory_Viscoglio
Dory_Viscoglio
Level 10
November 11, 2014
Hi Poonam, your emails are probably referenced in flow steps, which is preventing them from being deleted. You need to remove the references to these emails from smart campaigns, and then you should be able to delete/change out which email you're using.
A
Anonymous
June 14, 2015

Helpful and helped me with the exact same issue. Thank you!

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