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Casey_Muller2
Casey_Muller2
Level 3
December 28, 2016
Question

Deleting a segmentation in the Archive folder

  • December 28, 2016
  • 2 replies
  • 2006 views

I am trying to delete things in my archive folder.

one item was a segmentation used for a test email the email has been deleted but i cannot delete the segmentation. I get the below error.

Failed deleting a smart campaign with message: empty return value for 'findByName' on class MktSmartCampaign

What can I do to delete it? Please help!

Thanks!

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2 replies

Devraj_Grewal
Devraj_Grewal
Level 10
December 29, 2016

Hello Casey,

Click on the segmentation and navigate to the "Used By" tab. This will list all assets using this segmentation. Looks like there is at lease one smart campaign still referencing it.

Casey_Muller2
Casey_Muller2Author
Level 3
December 29, 2016

It won't allow me to navigate to the used by ta under the segmentation. However, it is nested under a default folder and i can view the used by there. It says not being used.

Casey Muller
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